Reviews ( 80 )
Reviews ( 80 )
Excellent communication and co ordination w Evan... A very nice change from our previous company.. looking forward to a good business relationship going forward! Thanks -Dr. M. Kaile
18 Dec 2025
I was referred to CMS by a coworker who was very happy with their service. I like to review ratings online as well, but value word of mouth feedback a bit more. Looked at three quotes and the ones from Randy were the most thorough and the best value. Communication was simple and straightforward and they showed up precisely on the time they scheduled, which unfortunately seems to be pretty uncommon with any sort of contractor or service these days. Install was super quick and Evan took the time to thoroughly go over the system to get us acquainted. Overall just a straightforward and great experience.
26 Nov 2025
CMS is the best. I have been with them since 2020 with multiple addresses and they always go above and beyond to help. Evan and his team are always professional and thorough with explaining how to use the system. If you are looking for security systems they are by far the first call to make!
24 Nov 2025
We are now in our 8th year with CMS and only have praise for this service and particularly Evan and Randy, Their service was and is punctual and reliable. At this time and this opportunity a big 'thank you' to both of them.
20 Nov 2025
We were having issues with our security system for our business. Called Evan and he not only was able to troubleshoot and fix the issue over the phone, but did so in an extremely fast manner and was great to deal with. We would definitely use this company again, and would highly recommend these guys to anyone needing tech support. Thanks again Evan, for the fast and friendly service!
07 Nov 2025
Great company. Highly recommend.
27 Oct 2025
Randy came out to our place to do an assessment at our request and a quote a couple of weeks ago and provided a lot of great options for us and a competitive quote. He was also available for our many questions and responded with the relevant info. He is very professional and clearly has a lot of experience. After we had decided on a package he arranged a day to come back to do the install and spent a lot of time making sure to explain how everything on the alarm system works in a clear way. Once again demonstrating that he has a lot of experience with what he does. We could tell that he had explained the alarm system more than a few times and knew it inside and out. We will likely add a few more features to our alarm over the next while and we are happy that we have CMS as our alarm provider. They are very flexible and also do not require a long term contract which is great, just month to month. Their features are also state of the art with all the bells and whistles if you choose them, but their basic alarm also has a lot of features we've never had before on our previous alarm system.
24 Oct 2025
10 Oct 2025
I’m a new customer with Canadian Monitoring Service and so far they are the best security company I’ve worked with. The technician, Randy, was professional, friendly, and clearly knew exactly what he was doing. Their telephone support is also excellent, fast and helpful, unlike the long waits and poor service you often get from monopoly companies like Telus, Rogers, or others. I’ve dealt with many security companies in the past, and this one stands out above the rest. I really hope they continue this way, and I encourage people to support companies like this instead of the monopolies.
12 Sep 2025
Where do I start? From the first phone call to the install, this company made everything so easy. They were here when they said they would be, super professional and very easy to deal with. I can't say enough good things about CMS. If you're looking for a security company, this is the one to go to.
11 Sep 2025
CMS a complete breath of fresh air. Professional, courteous . Easy to work with. In today’s fast pace world CMS personal touch and understanding of the system you need was above our expectations in every way. I would recommend them with 100 percent confidence. They are so dedicated to customer service. Great job!!
26 Jul 2025
Evan was super fast, knowledgeable and made setting up our security services a breeze!
23 Jul 2025
I have been using Canadian Monitoring Services for a few years now and am really happy with them. Their service techs have been friendly and knowledgeable, and their phone support has been outstanding. They are very helpful and make things easy!
16 Jul 2025
CMS - Customer focused & Mavelous Security Service Company . I wish I can give 10 Stars, local family owned security compANY which delivers truly Canadian customer service, will answer their phones and will get any security related issues resolved personally. Thank You CMS for providing amazing, prompt, and professional security service. KEEP UP THE GREAT WORK CMS .
09 Jun 2025
We have been CMS customers for a couple of years now and we couldn’t be happier! From day one the services and products have been great. Which has also since day one given me a great sense of security because I need a very user friendly system which is exactly what the amazing customer service and security system is. We are very thankful. My family would fully 💯 percent recommend CMS👍👍
07 May 2025
Evan completed the upgraded security cameras for us at Dutch Brothers Buds in Vedder. His workmanship and professionalism was second to none. We will definitely use him for our future needs.
17 Apr 2025
I had an excellent experience with Canadian Monitoring Services. Their customer service is outstanding, always responding to inquiries promptly and professionally. Terry, the technician, who went above and beyond to ensure everything was perfect. Terry's expertise, efficiency, and friendly demeanor made the entire process smooth and stress-free. I highly recommend their services to anyone in need of reliable monitoring support!
10 Apr 2025
I got CMS to change my Telus alarm over to them and it was painless and a much better system. One of the batteries was dying on the door sensor and Evans came back the next day to change it for free.
20 Mar 2025
We just had alarm and cameras installed and the service was top notch, level of assistance is amazing highly recommend ✅
24 Jan 2025
We are always beyond thrilled! We have been with CMS for a number of years now and they have always and continue to keep us and our home safe and up to date! We have had experience with a couple other security companies over the years but CMS has absolutely showed the most knowledge, professionalism and great great customer service. Our system is customized to fit us perfectly and is an amazing value. We highly recommend CMS! And Thanks Guys!
30 Jan 2026