Reviews ( 36 )
Reviews ( 36 )
I had Randy and Evan install a camera system for me recently and they went above and beyond. They really are the best in the business and I would highly recommend them to anyone.. I’m not very technology savvy but they walked me through the whole process and they continuously check in to see if I need further assistance. It’s hard to come by great customer service like this anymore but it’s greatly appreciated!!
19 Sep 2021
To put it simply, I wouldn't trust any other company with the safety and security of our home. Extraordinary customer service as they truly go above and beyond. Feels like they care about our home security rather than just caring about the sale. There was zero pressure when we got our initial quote, unlike some other companies, and they really listened to cater our system to our particular needs. We've been with them for several years now and they've always responded immediately if we needed anything, no matter how small. Their prices are extremely competitive, you aren't locked into any contract, and their personalized service is top-notch. We've had multiple other companies try to solicit our business unsuccessfully. I really can't say enough good things about this company and their staff. Thank you for not only keeping our home safe, but also restoring our sense of security and giving us peace of mind!
18 Jun 2021
If you are looking to get security for your business or home, look no further. CMS is hands down the best and the customer service is unmatched. Evan has gone above and beyond to ensure we have been satisfied with his service/product. 10/10 100% would recommend.
24 Apr 2021
Excellent work, great attitude and A+ for the efficiency.
07 Jan 2021
Evan at CMS is excellent. Customer service is top notch!
11 Dec 2020
These guys are absolutely amazing . I own a little cafe in Hope and these guys always take care of me. No job is to small they came just to change the batteries on my system . Always super professional and you just can't beat there prices . Super happy Highly recommended
20 Nov 2020
We contacted CMS upon referral from a friend. We wanted an alarm system that we can control/view via smartphone & internet, video doorbell, and lock/ alarm as needed. We spoke with Evan and he was extremely knowledgable with 'smart' home security systems. He arranged every detail, with an 'attention to detail' install, and spent time going through the various options and 'how to'. It has been a pleasure to deal with Evan and the CMS team which we highly recommend.
16 Nov 2020
I recently had new alarm and security cameras installed and set up by CMS, and I am Thrilled with them. The installers Evan and Randy were very professional and friendly and extremely easy to deal with. They were so patient showing me how to operate the systems, as well as with my little dog who kept barking at them for attention. I would highly recommend them. They tidied up as they went along and did a great job on everything
07 Nov 2020
CMS has the most competitive fees but more importantly to me they offer amazing customer service. I highly recommend Canadian Monitoring Services.
11 Oct 2020
Awesome customer service and excellent support. I would highly recommend this company to anyone who values these qualities.
01 Oct 2020
I was very pleased with not only the service, but also the price. I had a quote from another company that was far more expensive. My cameras were installed in a timely manner, the technician was very friendly and informative. They installed the system in a very tidy and neat manner. I would reccomend this company to anyone. Thanks again guys
03 Feb 2020
Randy from Canadian Monitoring Services was very helpful and professional. I highly recommend this Company.
27 Dec 2019
When I started looking for a security company, I had the "big three" in Chilliwack give me reviews. Immediately CMS stood out, not just for their much lower prices, but also for their level level of respect and high quality of customer service they gave me. I was not upsold on anything I didn't need, and the level of customer service was pleasing. When an issue arose within the first week with a sensor being triggered, CMS came back to my house within hours to solve the problem. Thank you CSM
26 Jun 2019
I'd like to thank , Evan & Randy? for giving my mom outstanding service with all your visits. This review has taken me some time . My mother praises your services to others time and time again! I'd like to reach out to you both with appreciation . For your pride you've taken , and showing you care ... You guys are the BEST! Sam M.
17 May 2019
Couldn’t us for a better technicians, they are awesome! Highly recommended! CMS you guys rock!!!
27 Apr 2019
Great company in an industry with many not so great companys. They are fair reliable and good at the work they do.
02 Feb 2019
Very happy with all services provided from install , to hardware options to follow ups to monitoring. Thanks guys.
12 Dec 2018
Technician showed up on time, was informative and helpful.
22 Nov 2018
Extremely professional. Extremely quick to respond. Worth every penny!
10 Oct 2018
They are very good at what they do and provide first rate follow up service
13 Nov 2021