Reviews ( 62 )
Reviews ( 62 )
Amazing service from this company. Efficient, excellent and friendly in-person customer service, respectful and available; and the security system has worked very well for us. Highly recommend!
27 Feb 2024
We have this service over 2 years, and I'm very happy with that. When I had an issue with my system the technician (Evan) came in same day and fix the problem. Really great customer service.
24 Feb 2024
Honest, upfront, quality workmanship and products. At a very attractive price . We are very happy with our new system. The mobile app is a game changer, very handy. Chris and Megan
09 Feb 2024
Great service, great advice, and quick courteous installation. Highly recommend!
12 May 2023
My wife and I switched our existing ADT system to CMS Security when Telus bought ADT. We had a great experience, both with the sales person on the phone, and with the technician that came to our house. We were able to use everything from our existing system that Telus was trying to upsell us a new system for, and even saved money on our monitoring bill. I wouldn’t hesitate to recommend Canadian Monitoring Services to anyone looking for a new system or to switch monitoring companies for an existing system. Thanks for making the switch so easy. Cheers.
17 Mar 2023
My wife and I switched our existing ADT system to CMS Security when Telus bought ADT. We had a great experience, both with the sales person on the phone, and with the technician that came to our house. We were able to use everything from our existing system that Telus was trying to upsell us a new system for, and even saved money on our monitoring bill. I wouldn’t hesitate to recommend Canadian Monitoring Services to anyone looking for a new system or to switch monitoring companies for an existing system. Thanks for making the switch so easy. Cheers.
17 Mar 2023
Best alarm security system and very good pricing with very good customer service. Highly recommend to all.
27 Feb 2023
Used local company in Langley, but late response, terrible service. Very happy & comfortable after change to cms.
12 Feb 2023
Have used 7 years. Best price & very friendly service.
12 Feb 2023
Just recently started with CMS. I Needed service on my alarm and also wanted monitoring. Talked to Randy at CMS very knowledgeable and personable. Explained my issues with my alarm. He sent Terry out to repair system, " top notch guy". FIxed my alarm system issues quickly and set up monitoring from CMS. Best decision I made concerning alarm companies.
19 Jul 2022
They are very good at what they do and provide first rate follow up service
13 Nov 2021
I had Randy and Evan install a camera system for me recently and they went above and beyond. They really are the best in the business and I would highly recommend them to anyone.. I’m not very technology savvy but they walked me through the whole process and they continuously check in to see if I need further assistance. It’s hard to come by great customer service like this anymore but it’s greatly appreciated!!
19 Sep 2021
We had excellent service from this company. Evan and Randy were very patient, professional and very thorough with our complicated setup. They came back several times to ensure our satisfaction with the security system. We highly recommend their services.
09 Sep 2021
To put it simply, I wouldn't trust any other company with the safety and security of our home. Extraordinary customer service as they truly go above and beyond. Feels like they care about our home security rather than just caring about the sale. There was zero pressure when we got our initial quote, unlike some other companies, and they really listened to cater our system to our particular needs. We've been with them for several years now and they've always responded immediately if we needed anything, no matter how small. Their prices are extremely competitive, you aren't locked into any contract, and their personalized service is top-notch. We've had multiple other companies try to solicit our business unsuccessfully. I really can't say enough good things about this company and their staff. Thank you for not only keeping our home safe, but also restoring our sense of security and giving us peace of mind!
18 Jun 2021
Excellent work, great attitude and A+ for the efficiency.
07 Jan 2021
Evan at CMS is excellent. Customer service is top notch!
11 Dec 2020
These guys are absolutely amazing . I own a little cafe in Hope and these guys always take care of me. No job is to small they came just to change the batteries on my system . Always super professional and you just can't beat there prices . Super happy Highly recommended
20 Nov 2020
We contacted CMS upon referral from a friend. We wanted an alarm system that we can control/view via smartphone & internet, video doorbell, and lock/ alarm as needed. We spoke with Evan and he was extremely knowledgable with 'smart' home security systems. He arranged every detail, with an 'attention to detail' install, and spent time going through the various options and 'how to'. It has been a pleasure to deal with Evan and the CMS team which we highly recommend.
16 Nov 2020
I recently had new alarm and security cameras installed and set up by CMS, and I am Thrilled with them. The installers Evan and Randy were very professional and friendly and extremely easy to deal with. They were so patient showing me how to operate the systems, as well as with my little dog who kept barking at them for attention. I would highly recommend them. They tidied up as they went along and did a great job on everything
07 Nov 2020
We (Heroes for Sale) have used CMS for the last 6 years.. they always give us great service and support when needed. We highly recommend!!!
27 Feb 2024